- Mon - Fri
8:00 am – 5:00 pm
- 401 454-6106
- 123 Dyer Offices
- Floor 1 - 2
- 123 Dyer Street
Information Technology Services (ITS) promotes institutional success by providing our campus partners with value-adding information management services and a continuously modern and up-to-date technological infrastructure.
To report an issue, we encourage you make a request via our IT service portal.
The staff list below provides points of contact for each area within ITS, as well as for the office's administrative assistant and service desk.
This ITS Org Chart provides a complete staff list.
StaffService Desk 401 454-6106 email@example.com
Paul Bento IT Service Operations Technical Manager 401 454–6144 firstname.lastname@example.org
Joe Bernier Senior Director 401 454-6679 email@example.com
Steve Boudreau Director of Network Services 401 454-6544 firstname.lastname@example.org
Laura Bullard Office Administrator 401 454-6390 email@example.com
Monique Hauser Service Desk Manager 401 454–6795 firstname.lastname@example.org
Rick Mickool Chief Information Officer 401 709-8479 email@example.com
Booking campus spaces with 25Live
To book common-use spaces on campus, please go to 25Live, RISD's centralized scheduling system and then search for available locations and times via the platform's dashboard. You can also access the mobile express version of 25Live to create an event using your mobile device. To use either platform you will need to log in using your RISD username and password.
For new 25Live users, please review the guides below for event creation and dashboard navigation instructions: