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Information Technology Services (ITS)

Spring 2021 information

Hours of operation: Monday–Friday, 8 am–5 pm

The IT Service Desk is working remotely to support our community during normal business hours. We are not open for walk-in visits at this time. Contact the service desk at 401 454-6106 or

Information Technology Services (ITS) promotes institutional success by providing our campus partners with value-adding information management services and a continuously modern and up-to-date technological infrastructure.

The staff list below provides points of contact for each area within ITS, as well as for the office's administrative assistant and service desk.

This ITS Org Chart provides a complete staff list.

Booking campus spaces with 25Live

To book common-use spaces on campus, please go to 25Live, RISD's centralized scheduling system and then search for available locations and times via the platform's dashboard. You can also access the mobile express version of 25Live to create an event using your mobile device. To use either platform you will need to log in using your RISD username and password.

For new 25Live users, please review the guides below for event creation and dashboard navigation instructions: