Information Technology Services (ITS)

Information Technology Services (ITS) promotes institutional success by providing our campus partners with value-adding information management services and a continuously modern and up-to-date technological infrastructure.

To report an issue, we encourage you make a request via our IT service portal.

The staff list below provides points of contact for each area within ITS, as well as for the office's administrative assistant and service desk.

This ITS Org Chart provides a complete staff list.

Booking campus spaces with 25Live

To book common-use spaces on campus, please go to 25Live, RISD's centralized scheduling system and then search for available locations and times via the platform's dashboard. You can also access 25Live to create an event using your mobile device. To use the platform you will need to log in using your RISD username and password. For questions about 25Live or room reservations on campus, please email

For new 25Live users, please review the guides below for event creation and dashboard navigation instructions: