- Website
- risd.freshservice.com
- Hours
- Mon - Fri
8:00 am – 5:00 pm
- Phone
- 401 454-6106
- servicedesk@risd.edu
- Location
- 123 Dyer Offices
- Floor 1 - 2
- 123 Dyer Street
Information Technology Services (ITS) promotes institutional success by providing our campus partners with value-adding information management services and a continuously modern and up-to-date technological infrastructure.
To report an issue, we encourage you make a request via our IT service portal or by emailing servicedesk@risd.edu. The staff list below provides points of contact for each area within ITS, as well as for the office's administrative assistant and service desk.
Staff
Service Desk 401 454-6106 servicedesk@risd.eduPaul Bento IT Service Operations Technical Manager 401 454–6144 pbento@risd.edu
Joe Bernier Senior Director 401 454-6679 jbernier01@risd.edu
Steve Boudreau Director of Network Services 401 454-6544 sboudrea@risd.edu
John Fitzgerald Office Administrator | Reception 401 454-6390 jfitzger@risd.edu
Monique Hauser Service Desk Manager 401 454–6795 mhauser@risd.edu
Rick Mickool Chief Information Officer 401 709-8479 rmickool@risd.edu