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Facilities Operations

Facilities Operations is responsible for the maintenance and repair to all RISD campus buildings and outdoor spaces. Services include electrical, plumbing, heating and cooling repair; carpentry, painting and locksmithing services. Custodial and Grounds services include housekeeping, landscaping, recycling, trash and snow removal.

Work Order requests:

Work requests are submitted online at


MaryJane George
Facilities and Work Order Request Assistant
401 277-4887

Eric Hanson
MEP–Project Manager, Contracts and Fire Safety
401 454-6481

Steven Johnson
Manager, Structural Trades
401 427-6976
general maintenance/vehicle repairs/locksmithing

Donna Papineau
Senior Facilities Service and Systems Administrator
401 454-6485

Joseph Realejo
Director of Facilities Operations
401 454-6482

Peter Rossi
MEP–Project Manager, Electrical, Plumbing and HVAC
401 454-6357

Booking campus spaces with 25Live

To book common-use spaces on campus, please go to 25Live, RISD's centralized scheduling system and then search for available locations and times via the platform's dashboard. You can also access the mobile express version of 25Live to create an event using your mobile device. To use either platform you will need to log in using your RISD username and password.

For new 25Live users, please review the guides below for event creation and dashboard navigation instructions: