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Facilities Operations

Spring 2021 information

Hours of operation: Monday–Friday, 8 am–4 pm
phone: 401 454–6484

Note: The Facilities office is closed to walk-in visits. Please call or email to connect with Facilities staff.

For emergency service after business hours and on weekends, contact Public Safety at 401 454-6376.

Trades service staff is available to address building maintenance and repair issues. Please submit your work request at

Sanitizing Supplies and PPE
Facilities will provide limited amounts of sanitizing supplies and personal protection supplies to academic departments and administrative departments working on campus. Requests are filled via the work order system at

The pickup location for items is on the second floor of What Cheer Garage outside of room 215. Student requests must be submitted by the department technician, coordinator or residence life staff member responsible for pickup. In the event that someone other than the requester will pick up items, please include their name and contact information in the work request.

Please be aware that due to COVID-19 and supply chain issues, items may only be available in limited quantities. In consideration of the entire campus, please limit your order to necessary quantities only.

In your work order, please use the list below to indicate the supplies you need:

Disposable face masks: available in boxes of 50
Gloves: Available in a box of 100. Please indicate size SM, M, L, XL. Latex-free available upon request.
Disinfecting spray: Suitable for hands and surfaces. Limit to one per order.
Disinfectant spray: 32 oz. bottle

Facilities Operations is responsible for the maintenance and repair to all RISD campus buildings and outdoor spaces. Services include electrical, plumbing, heating and cooling repair; carpentry, painting and locksmithing services. Custodial and Grounds services include housekeeping, landscaping, recycling, trash and snow removal.

Work Order Requests:

Work requests are submitted online at


Monica DaSilva
Custodial and Grounds Supervisor
401 454-6487

MaryJane George
Facilities and Work Order Request Assistant
401 277-4887

Steven Johnson
Maintenance Supervisor
401 427-6976
General Maintenance/Vehicle repairs/Locksmithing

Donna Papineau
Senior Facilities Service and Systems Administrator
401 454-6485

Joseph Realejo
Director of Facilities Operations
401 454-6482

Peter Rossi
Mechanical Supervisor
401 454-6357

Booking campus spaces with 25Live

To book common-use spaces on campus, please go to 25Live, RISD's centralized scheduling system and then search for available locations and times via the platform's dashboard. You can also access the mobile express version of 25Live to create an event using your mobile device. To use either platform you will need to log in using your RISD username and password.

For new 25Live users, please review the guides below for event creation and dashboard navigation instructions: